Since COVID-19 lockdowns and restrictions began to take effect, many people have found themselves spending their day at home instead of at the office, at school. or out and about. Being at home, we're all needing our networks to be more reliable than ever.
One such client came to us after having signed up for our Essentials+ membership plan, with a Wi-Fi connectivity issue. He was working from home and needed to be up and running again ASAP. Our support team was able to quickly assess the situation and an advanced technician remotely trouble-shot and updated the wireless network. The issue was resolved and the Wi-Fi was back up in no time.
The client was satisfied with the resolution and thanked our support team for the help at the time. Just a few days later, the client called directly to let us know how professional and helpful our support team was. The support he received is our goal with every interaction, and we couldn't be more happy to help.
During COVID-19 in particular, as we find ourselves at home, using our Wi-Fi and other home systems more than ever, and cautious of scheduling in-person appointments, remote support is crucial. WattBox and Araknis Networks devices installed as part of your project from the start, coupled with one of our support membership options, allow us to troubleshoot, reboot, and update your system totally remotely. Helping our team solve most issues, as we did with this client's Wi-Fi, without an on-site visit, and getting your questions answered and systems fixed from a stress-free distance.
BCG is also doing it's part to safely serve our clients and community during COVID-19 maintaining stocked shelves of PPE protection including masks, gloves, sanitizers and mobile hand washing stations for all of our vehicles so you can feel comfortable scheduling an on-site appointment as well should you need assistance.
Completed in 2019, this boardroom features a 9 panel video wall from Planar. Speakers are a 9.4 surround sound system from Pro Audio Technology with the processor from Datasat. Datasat specializes in high end commercial Cinema processors and is one of the best sounding units we have ever heard.
We added a turntable connection from MusicHall and it all connects back to a tall audio video rack from Middle Atlantic.
There is a custom programmed iPad that runs on the Savant control system backbone to allow one touch control between video sources, audio sources and lighting.
Reach out today to get a quote for your next boardroom.
Keep reading to see how a Control4 dealer enhances your spaces with superior automation!
As a Control4 Diamond Dealer, BCG Concepts understands the whole suite of Control4 smart home automation products and how they function in Beverly Hills, CA, homes like yours.
We believe the key to successful smart home automation is employing one reliable system that integrates all the elements of your home in an easy-to-navigate interface, and Control4 does just that. When you connect your security, lighting, HVAC and A/V equipment into one central system, you tap into powerful automation functions.
BCG provides a comprehensive Control4 solution, from ideation to installation to support for every stage of your journey. Keep reading to find out more about how we can transform your home!
Upgrade Your Home Networking for Better Results
The hallmark of smart technology is a device that can connect to others via the internet. From your iPhone to your Lutron lighting system, each component is considered "smart" because of its connectivity. To facilitate those connections, you need to have a stable home network. But what happens if you add a device that strangles your bandwidth? Or if you want to automate a new room? You may be in the market for a home networking upgrade.
Want to find out more? Keep reading.
Essential Upgrades You Can’t Miss for 2019
Your home theater system is a great escape without ever leaving your home. Whether you want to enjoy the latest Netflix show, your favorite movies, or you’re cheering on the Golden State Warriors from the comfort of your Brentwood, CA property, a private cinema or media room is the place to kick back and relax.
But while yours may already be optimized for stunning picture and sound, you might not have the latest upgrades. Here, we’ll break down some of the most innovative technologies to enjoy in your theater this year. Keep reading for more!
The DIY Solution to Lighting Automation
Lighting control is a cornerstone of smart home technology. Not only is it versatile, beautiful, and energy efficient, but it can also help protect your Beverly Hills, CA home at night.
The best part? It does all that automatically -- that means you can tap a single button and every connected fixture in your home will react. In fact, your lighting system can combine with other devices as well as part of a total home automation system. With just a single command, your lights can dim, your doors can lock, and your thermostat can adjust. Your integrator can program your system to your specifications, so you can use it to enhance your lifestyle.
But now, Control4’s latest update has changed that. You don’t even need to call your integrator to program your system -- you can do it from the comfort of your own home.
How can you benefit from this easy-to-use system? Find out below.
Newly completed home in Brentwood from Thomas James Homes. Control4 system featuring central panel lighting with single keypads in each room, eliminating the need to have large banks of light switches. 10" touch panel from Control4 interfaces with the front door intercom providing 2 way audio communication with video from the front gate. Speakers throughout the house from Definitive Technology.
The theater features a JVC Pro projector providing 4k Ultra HD to a 133" acoustically transparent screen. This theater also features speakers from Definitive Technology and a SuperCube subwoofer.
Samsung UHD displays are installed in the master bedroom and the great room. The great has 5 speakers in the ceiling from Definitive Technology and powered by a Denon audio video receiver. There is an 8 camera system from Luma for exterior cameras to secure the perimeter.
Recently completed install with Sony and Samsung UHD displays around every corner! Sonos audio system for all 8 audio zones in the home, landscape speakers and outdoor SunBrite TV. Control4 remotes for the two surround sounds zones including the family room and theater.
Recently completed townhome with Control4 lighting system, audio system, door entry system. Samsung displays. Lutron motorized shades through-out. Nest Thermostats. All controlled from a 10" in-wall Control4 touch panel.
BCG Concepts, Inc. is honored to be included in the CE Pro 100 for the first time representing the top 100 revenue companies in the custom installation channel nationwide. Rank 100! We just made the cut but could not be more proud of our team and their efforts over the last 12 years. Happy to be on a list with the giants like Best Buy, ADT, Vivint Smart Home and also many other smaller local players that I have come to admire and learn so much from over the years.
The Editorial We
Home Theater, Audio Video and Automation Blog - Los Angeles