Sales

213-232-4702 x1
sales@bcgconcepts.com

Support

213-232-4702 x2
support@bcgconcepts.com
*view support plan options*

SHOP PREMIUM SUPPORT PLANS

PREMIUM SUPPORT OPTIONS

WARRANTY SUPPORT

• $150/hr advanced in-home support
• 9-5, M-F In-Home Support

For extended basic and advanced support hours, proactive service monitoring and prioritized on-site support, please see premium support plans

PREMIUM SUPPORT

• Guaranteed 30-minute help desk response featuring:
• 24/7 Help desk access
• $120/hr advanced in-home support 
• 20% Discount
• 1 Hour response from Advanced Support for urgent issues
• Prioritized on-site support  
• 7 days a week

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​Proactive system health management - we monitor for system issues remotely**

SHOP PREMIUM SUPPORT PLANS

TUTORIAL VIDEOS HERE

Check out our library of instructional videos from Sonos, Nest, Savant, Control4 and more. A great resource for getting to know your new systems and learning some new features you may not have known about. 

HELP VIDEOS

Contact Us

Sales: 213-232-4702 x1
Support: 213-232-4702 x2
Toll Free: 800-224-5721

Sales@bcgconcepts.com
​Support@bcgconcepts.com
8101 Orion Ave Unit 1 Van Nuys, CA 91406